1
Create your profile
To join CareDial and start receiving job offers, simply sign up and follow our easy guide to create your carer account. After viewing our eligibility requirements, schedule a video interview with our team. Once approved, you're CareDial certified, ready to get jobs.
2
Search and match
To find the right care jobs for you, specify your travel distance and availability. We'll match you with the right clients. Simply chat and set up your first meet-and-greet visit. Once everyone is happy, you're ready to start providing care and support.
3
Start work
Create your service contract and manage your care services and tasks. Grow your client base and develop your career on the CareDial platform while getting paid every week. Enjoy all the free features and get rewards for good work. It's as simple as that.
How it works -
easy as 1, 2, 3
No hidden fees in our T&Cs
Need a second, flexible income?
Dial Connect
Register, find clients, and earn over £17 p.h. as an independent carer
START FOR FREE
01. FIND NEW CLIENTS QUICKLY
With DialConnect, you can search and get matched with clients without spending a penny.
02. INVOICE WITHOUT HIDDEN CHARGES
As an independent carer, you can connect with new clients and invoice them directly through our platform.
03. GET PAID WEEKLY
Get paid every Friday for your services. Enjoy a consistent and reliable income stream—every week.
04. OWN YOUR SERVICE CONTRACTS
With CareDial, you'll have the flexibility to create unlimited service contracts that meet your and your clients' needs.
05. EARN PASSIVE INCOME
Join CareDial's passive income scheme to earn more from referrals. A great way to supplement your regular wage as an independent carer!
06. BENEFIT FROM A SUPPORT NETWORK
Connect with other independent carers through CareDial to get support and advice. Our network is also fantastic for your professional development.
EXTRA CHARGES
Example:
If a carer provides a service worth £100, a typical agency will deduct a fee of £12.50 (which is 12.5% of £100). It'll also add VAT (20% in the UK). The VAT on the remaining £87.50 would be £17.50, bringing the total deduction to £30.00 (£12.50 + £17.50). So, the carer will receive a payment of just £70 for their services (£100 - £30.00)
NO OWN CLIENTS
Example:
Jane, an independent carer for a care service platform, can only provide care services to John within the platform's service agreement.
If Jane decides to provide care services to John outside the platform without permission, her account with the platform will be terminated, and she will face fines and penalties of up to £3,000 for violating the terms and conditions.
This is because Jane does not "own" John as a client and cannot provide services to him outside the platform without the company's permission.
NO INDEPENDENCE
Example:
As a temporary care worker engaged through an intermediary business, Jane would be providing services on behalf of the business to the client. She may be considered to be only a hired contractor, as she signed a service agreement with the business.
LESS RECOGNITION
Example:
Jane's hard work and dedication may not be recognised or appreciated by some agencies / online platforms. Rewards and career growth opportunities may not be guaranteed as part of their intermediary business model or by Jane's contract agreement as a temporary worker.
LOWER INCOME
Example:
Jane's hourly rate may not reflect her level of experience. This is because other caregivers may offer lower rates on the platform, making it difficult for independent caregivers like Jane to charge more. This is especially true for caregivers who don't have many clients and need to remain competitive.
LOWER RATES
Example:
Jane's hourly rate may not reflect her level of experience. This is because other caregivers with may offer lower rates on the platform, making it difficult for independent caregivers like Jane to charge more. This is especially true for caregivers who don't have many clients and need to remain competitive.
LESS AUTONOMY
Example:
Jane may have less control over her work schedule and the specific tasks she's been assigned to. That's because she's working under the terms outlined in the service agreement between the agency and the client. So, Jane is not truly an independent carer.
CARE DIAL
Only 6% transaction fees on
our social enterprise care management platform
Example:
if a carer provides a service worth £100, CareDial will deduct a fee of £6 (which is 6% of £100). No VAT will be added. This means that our carer will receive a payment of £94 for their services, without additional deductions.
Additional benefits of CareDial
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No client introduction fees, leaving fines, or penalties.
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Get full service management and invoicing options.
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Set your preferred hourly rate (£17 p.h. or more).
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Enjoy a fantastic range of free features.
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Get full payment from your clients for your work.
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Save money (up to £4,000 annually on invoice fees).
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Your clients and contracts always remain yours.
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Use a unique platform tailored to professional independent carers.
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Take advantage of CareDial's Career Growth plan.
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Explore options to earn a passive income.
Typical agency
Drawbacks in comparison to CareDial
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Pay introduction fees, leaving fines and penalties.
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Spend more for service management and invoicing.
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Earn less per hour.
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Use limited features.
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Get less income because of Invoicing fees.
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All care clients and contracts belong to the agency platform, not you.
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You may be seen as a hired contractor or temporary staff, rather than a fully independent carer.
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Suffer from limited career prospects.
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You get few additional income opportunities.